Mar 21, 2019 – Face-Face Chapter Education: Manager Tools (One on Ones & Delegation)

Join the Canadian Chapter of ACHE and the University Health Network on March 21 for an interactive education session based on bestselling book and award-winning podcast.

About this Event
The program will focus on two critical Manager Tools management tool basics: one on ones and delegation.

One on Ones are the core of the Effective Manager toolset. All highly effective managers are known for having exceptional relationships with their staff, but few managers know how to achieve this. One on Ones are pre-scheduled, 30-minute weekly meetings between every manager and each of their direct reports. During the training, participants will learn why, where, when and how to conduct One on Ones and effective ways to brief and get buy in from their teams on the use of these meetings.

Delegation is a tool to improve individual and team performance and organizational effectiveness. It is simple to do but rarely used effectively. Pushing work down helps to develop teams and future leaders and frees up manager time for executive thinking and strategic activities. Effective delegation assigns responsibility, provides authority and requires accountability. This session will review the 6 steps to follow when devising a delegation plan, including a checklist to analyze the job, decide what to delegate, select the right person, plan the delegation, make the delegation and crucially, follow-up.

The 3 hour Manager Tools seminar will be followed by an interactive panel of ACHE leaders speaking on their experience with delegation and one-on-ones.

This event will be held at The Michener Institute for Education at UHN in downtown Toronto. For directions, please click here.

The session will start promptly at 11 AM and adjourn at 3 PM Eastern. Please come early to network with colleagues, meet the presenter and panelists, and learn about ACHE. Doors will open at 10:15 AM. To keep the costs down, no refreshments will be offered. Please bring your lunch or purchase it onsite before the event.

This program has been developed and is presented locally by the Canadian Chapter of ACHE. The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face Education Credits to this program.

This program will enable those interested in becoming an ACHE Fellow, or maintaining their designation, to earn required education credits. The FACHE credential signifies high competency, commitment to service and recognition as an esteemed healthcare leader.

Participants will also receive a Certificate of Completion from Manager Tools.

Registration is free of charge and open to all interested healthcare leaders. Priority will be given to ACHE Canada members, UHN staff and registrants who join ACHE (Canadian Chapter) by March 21, 2019.

Pre-registration is required. Space is limited to 30 people to allow for discussion and coaching. To register visit

For more information please contact Paula Neves, ACHE Canadian Chapter Board Secretary,