Category Archives: Events

Nov 4, 2019 – ACHE Canadian Chapter Session @ BC Health Leaders Conference

Join us in Vancouver for the ACHE session at the BC Health Leaders Conference, Monday November 4, 2019, 1:00-2:30, followed by a special Canadian Chapter Awards Presentation and Networking Event, 2:30-3:30. Onsite check-in begins at 12:30 PM.

$50 Regular $43 ACHE Members

Visit www.eventbrite.ca/o/canadian-chapter-of-ache-18580211378 to register.

Oct 24, 2019 – How to Drive Improvement in Patient Satisfaction Scores

This session is designed to discuss initiatives and programming implemented in a community hospital setting to improve patient satisfaction. The program will:
• Review components of a comprehensive Patient Experience program
• Understand the advantages of providing high satisfaction
• Review the determinants of patient satisfaction
• Explore challenges faced when implementing improvement strategies
• Review details of three different programs and review tips for implementation
• Identify strategies to hold staff accountable for behaviours

Cost (USD)

• ACHE Member: $200 | $250 after September 24, 2019
• Non Member: $300 | $350 after September 24, 2019
• Student: $150

To register or for more information on the Health Care Management Association Central New York 2019 Fall Conference, click here.

Oct 17, 2019, 12 noon to 5 PM – Collaboration, Not Competition

Join the Midwest Chapter of ACHE (MCACHE) on October 17, 12 noon to 5 pm, at the Durfee Innovation Society 2470 Collingwood St, Detroit, MI 48206 for the first ever Emerging Leader Summit. Hone your adaptive leadership skills to promote community agility and resilience.

This professional development opportunity will explore the impact of public and private sector changes influencing health and how leaders are using adaptive leadership to drive collaboration as a competitive advantage. Register to attend and be a part of powerful speaker and panel sessions, as well as networking with representatives from various professional and community organizations.

This program is eligible for 1.5 hours of Face-to-Face Education credit toward advancement or re-certification in the American College of Healthcare Executives.

Cost (USD):

  • $35 Members (ACHE & Affiliated Professional Groups)
  • $45 Non-Members
  • $10 Students

Click here to reserve your seat.

Mar 21, 2019 – Face-Face Chapter Education: Manager Tools (One on Ones & Delegation)

Join the Canadian Chapter of ACHE and the University Health Network on March 21 for an interactive education session based on bestselling book and award-winning podcast.

About this Event
The program will focus on two critical Manager Tools management tool basics: one on ones and delegation.

One on Ones are the core of the Effective Manager toolset. All highly effective managers are known for having exceptional relationships with their staff, but few managers know how to achieve this. One on Ones are pre-scheduled, 30-minute weekly meetings between every manager and each of their direct reports. During the training, participants will learn why, where, when and how to conduct One on Ones and effective ways to brief and get buy in from their teams on the use of these meetings.

Delegation is a tool to improve individual and team performance and organizational effectiveness. It is simple to do but rarely used effectively. Pushing work down helps to develop teams and future leaders and frees up manager time for executive thinking and strategic activities. Effective delegation assigns responsibility, provides authority and requires accountability. This session will review the 6 steps to follow when devising a delegation plan, including a checklist to analyze the job, decide what to delegate, select the right person, plan the delegation, make the delegation and crucially, follow-up.

The 3 hour Manager Tools seminar will be followed by an interactive panel of ACHE leaders speaking on their experience with delegation and one-on-ones.

Details
This event will be held at The Michener Institute for Education at UHN in downtown Toronto. For directions, please click here.

The session will start promptly at 11 AM and adjourn at 3 PM Eastern. Please come early to network with colleagues, meet the presenter and panelists, and learn about ACHE. Doors will open at 10:15 AM. To keep the costs down, no refreshments will be offered. Please bring your lunch or purchase it onsite before the event.

This program has been developed and is presented locally by the Canadian Chapter of ACHE. The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face Education Credits to this program.

Benefits
This program will enable those interested in becoming an ACHE Fellow, or maintaining their designation, to earn required education credits. The FACHE credential signifies high competency, commitment to service and recognition as an esteemed healthcare leader.

Participants will also receive a Certificate of Completion from Manager Tools.

Registration
Registration is free of charge and open to all interested healthcare leaders. Priority will be given to ACHE Canada members, UHN staff and registrants who join ACHE (Canadian Chapter) by March 21, 2019.

Pre-registration is required. Space is limited to 30 people to allow for discussion and coaching. To register visit  achecanadianchapter.eventbrite.com/.

For more information please contact Paula Neves, ACHE Canadian Chapter Board Secretary, achecanada@achemail.net.

Feb 28, 2019 – Canadian Chapter of ACHE Annual Business Meeting

The Annual Business Meeting of the Canadian Chapter will take place on Thursday, February 28, 2019, beginning at 0900 Pacific/1000 Mountain/1100 Central/1200 Eastern/1300 Atlantic/1330 Newfoundland time.

The purpose of the meeting is to review the past year’s activities of the Chapter and elect the slate of officers and committee chairs for 2019-20.

Below are the call-in details and links to meeting materials (current Chapter bylaws available here). Download ABM Agenda February 28 2019

Face-to-Face Member Education Event

Join the Canadian Chapter of ACHE and the University Health Network on March 21, 2019, 11 AM to 2 PM Eastern at The Michener Institute of Education at UHN in downtown Toronto for an interactive education session based on Manager Tools, a weekly podcast with over 2 million downloads a month, and the bestselling companion book, The Effective Manager.

The program will focus on two critical management tool basics: one-on-ones and delegation.

One on Ones are the core of the Manager Tools Effective Manager toolset. All highly effective managers are known for having exceptional relationships with their staff, but few managers know how to achieve this. One on Ones are pre-scheduled, 30-minute weekly meetings between every manager and each of their direct reports. During the training, participants will learn why, where, when and how to conduct One on Ones and effective ways to brief and get buy in from their teams on the use of these meetings.

Delegation is a tool to improve individual and team performance and organizational effectiveness. It is simple to do but rarely used effectively. Pushing work down helps to develop teams and future leaders and frees up manager time for executive thinking and strategic activities. Effective delegation assigns responsibility, provides authority and requires accountability. This session will review the 6 steps to follow when devising a delegation plan, including a checklist to analyze the job, decide what to delegate, select the right person, plan the delegation, make the delegation and crucially, follow-up.

Space is limited to 30 people. Registration is free of charge and open to all interested healthcare leaders. Priority will be given to ACHE Canada members, UHN staff and registrants who join ACHE by March 21, 2019.

Participants will receive a Certificate of Completion from Manager Tools. An application for face-to-face education credits has been submitted to The American College of Healthcare Executives (ACHE) in order to enable Chapter members to earn or maintain their FACHE credential signifying high competency, commitment to service and recognition as an esteemed healthcare leader.

To register, please click here.

Sep 24-27, 2018 – Vancouver Cluster

Join us September 24-27, 2018 in beautiful Vancouver, British Columbia for four energizing days of professional development, networking and more. Those who attend the Vancouver Cluster meeting will earn up to 12 ACHE Face-to-Face Education credits. For more information click here..

Current members of the Canadian Chapter who were also members in 2017, and who attend at least one Vancouver Cluster 2018 seminar, are eligible for a rebate of up to $325 CAD depending on their paid membership category. Members and Fellows on a dues waiver are also encouraged to apply.

Rebate applications will be accepted until cluster registration closes.

Applications will be reviewed and rebates will be awarded to eligible applicants on a first-come, first-served basis. Reimbursement will be processed with proof of attendance post-event. To apply or for more information, click here.